F. Al Shawi, H. (2010). The Impact of Customer Relationship Management Model in health Performance quality Improvement. University of Basrah - Journals Management System, 3(6), 80-118.
Hani F. Al Shawi. "The Impact of Customer Relationship Management Model in health Performance quality Improvement". University of Basrah - Journals Management System, 3, 6, 2010, 80-118.
F. Al Shawi, H. (2010). 'The Impact of Customer Relationship Management Model in health Performance quality Improvement', University of Basrah - Journals Management System, 3(6), pp. 80-118.
F. Al Shawi, H. The Impact of Customer Relationship Management Model in health Performance quality Improvement. University of Basrah - Journals Management System, 2010; 3(6): 80-118.